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Please understand that when you forget or cancel your appointment without providing sufficient notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
We reserve the time exclusively for you. We understand the sometimes you may need to cancel or re schedule your appointment and kindly request that you provide at least 24 hours notice.
The time we have booked for your appointment is your time to enjoy a relaxing treatment. If you are more than 15 minutes late for your appointment, we will not run it overtime into another client's appointed time. Your appointment will need to be re scheduled.
If you "no-show" your scheduled appointment, you may not be able to book again in the future and may need to pay for appointment in full.
(This is up to the discretion of the stylist you booked with)
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